Designing an
Anti-Spam Agent 

Brightmail (later Symantec) hired Carolyn to create an application that filtered spam from Lotus Notes mailboxes. The application she designed and developed became part of Symantec's antispam product. This is a page from the setup process, which she wrote to match the setup for the Outlook version of the product. 

This is how users marked emails as spam in the first iteration of the product.